Terminal 1 is Kota Kinabalu International Airport’s main terminal and is divided into 3 levels.

Level 1 for arrivals, Level 2 for mainly airline offices and Level 3 for departures.

Public Transport

• Taxis are the only form of public transport from Terminal 1;
• Standard rate from the airport to the town centre is RM35 per cab (up to 4 people);
• Buy a coupon from the kiosk on Level 1 before proceeding to the taxi rank outside.
• For destinations other than the centre of town, refer to our Transport section.

Car Hire

• Kota Kinabalu International Airport’s Terminal 1 has 4 car rental companies, all located on Level 1, renting cars as small as 660cc from RM90 per day, up to vans and minibuses.

Duty Free

• Duty free shopping is available inside the terminal before clearing customs, but can only be utilised by passengers arriving on international flights.
• Malaysia’s Duty free allowances include 1 litre of spirits or wine and 200 cigarettes per person

Forex and ATMs

• There are 3 sets of Forex and ATMs at KKIA’s Terminal 1;
• On Level 1, the arrival hall, there are both a Maybank and a CIMB Bank currency exchange counter with ATMs;
• On Level 3 there is another Maybank currency exchange with an ATM;
• ATMs accept Visa, Mastercard, Maestro, Cirrus, American Express and JCB cards.

Left Luggage Facilities

• Located on Level 3 around the corner from the frozen seafood shop, in front of the entrance to the departure hall;
• Open from 7:30am – 8:30pm;
• RM5 per bag for 3 hours and then RM2 extra per luggage item for every 3 hours thereafter;
• 12 – 24 hours storage are RM15 per luggage item;
• Oversized bags, golf sets and other sports equipment are RM30 per day per item;
• Locker storage is available at RM5 for every 2 hours;
• Baggage wrapping at RM8 per bag;
• Baggage Strapping at RM6 per bag;

Internet Access

• The airport currently has some sort of publicly accessible WiFi, but success of connecting varies;
• The Malaysia Airlines Executive Departure lounge, after clearing customs, has protected Wifi;
• Starbucks, in the departure lounger after clearing customs, has Wifi (unconfirmed);

Medical Facility

• There is a clinic on Level 1 in the hallway under the escalator that leads up to McDonalds;

Airline Representative Offices

• Level 2 is to representative offices of the following airlines: Royal Brunei Airlines, DragonAir, Asiana Airlines, KoreanAir, MAS Wings and a Malaysia Airlines Ticketing office.

Restaurants

• McDonalds;
• Asian Delights;

Other Shops

Located on the publicly accessible side of the departure hall on Level 3: Sabah handicrafts shop, perfume/cosmetics/chocolate, Body Shop, Diamoney (jewelry store), a bookshop, frozen seafood & birdnest shop;

Kota Kinabalu International Airport’s Terminal 2 is a Low Cost Carrier Terminal built specifically to facilitate first AirAsia and later other low cost airlines such as TigerAir, JetStar and Cebu Pacific.

It’s a no frills terminal, but has almost all the facilities that Terminal 1 has, and is more efficient. It is also, however, more congested as far as people and traffic is concerned. The terminal consists of 2 levels.

Public Transport

Ever present taxis and an hourly bus are your public transport options from T2;

• Standard taxi rate from the airport to the town centre is RM30 per cab (up to 4 people);
• Buy a coupon from the kiosk at the terminal’s exit before proceeding to the taxi rank outside.
• For destinations other than the centre of town, refer to our Transport section.
• Without stipulating a specific time, the public bus is said to appear “once every hour”. If you’re lucky to catch it, it’s only RM 2 to the town centre;

Car Hire

• To the left of the exit there are 3 car rental desks next to each with similar offers at similar prices;

Duty Free

• There is a small duty free shop in the departure lounge for those flying internationally;
• The arrival lounge has an even smaller duty free shop for international arrivals, but closes quite early;

Forex and ATMs

• A Maybank currency exchange counter and ATM are located near the security check-point;
• The ATM accepts Visa, Mastercard, Maestro, Cirrus, American Express and JCB cards;
• Maybank ATMs are usually offline from midnight to about 6am and the forex counter closes early;
• There is also an HSBC ATM next to the toilets where the arrivals exit;

Left Luggage Facilities

• Located opposite the AirAsia ticketing booth;
• Open from 7:30am – 8:30pm;
• RM5 per bag for 3 hours and then RM2 extra per luggage item for every 3 hours thereafter;
• 12 – 24 hours storage are RM15 per luggage item;
• Oversized bags, golf sets and other sports equipment are RM30 per day per item;
• Locker storage is available at RM5 for every 2 hours;
• Baggage wrapping at RM8 per bag;
• Baggage Strapping at RM6 per bag;

Internet Access

• Terminal 2 does not have blanket Wifi Internet Access;
• There is, however, Wifi Internet access for those dining at KFC located on Level 1;
• Also on Level 1 there’s an Internet kiosk that charges RM 5 per hour of Internet access in addition to other services such as faxing, printing and CD burning;

Restaurants

• KFC;
• Asian Delights;

Other Shops

Located on the publicly accessible side of the departure hall across both levels: Malaysia Tourism information desk, convenience store, sabah handicraft shop, general gift shop and frozen seafood shop.