Terminal 1 is divided into 3 levels. Level 1 for arrivals, Level 2 for mainly airline offices and Level 3 for departures.

Public Transport

• Taxis are the only form of public transport from Terminal 1;
• Standard rate from the airport to the town centre is RM30 per cab (up to 4 people);
• Buy a coupon from the kiosk on Level 1 before proceeding to the taxi rank outside.
• For destinations other than the centre of town, refer to our Transport section.

Car Hire

• Kota Kinabalu International Airport’s Terminal 1 has 4 car rental companies, all located on Level 1;
• Borneo Trails (From RM 90 pd for a 660cc Perodua Kancil to RM 380 pd for a 2.5 Toyota Hilux 4×4);
• Hertz Rent-a-car (From RM 163 pd for a 1.8 Hyundai Matrix to RM 256 pd for a 2.5 Ford Ranger);
• KK Leisure Tour (From RM 100 pd for a 660cc Perodua Kancil to RM 380 pd for a 2.5 Toyota Hilux 4×4);
• KMT Global (From RM 90 pd for a 660cc Perodua Kancil to RM 380 pd for a 2.5 Toyota Hilux 4×4);

Duty Free

• A duty free shop is available inside the terminal before clearing customs, but can only be utilised by passengers arriving on international flights.
• Malaysia’s Duty free allowances include 1 litre of spirits / wine and 200 cigarettes per person

Forex and ATMs

• There are 3 sets of Forex and ATMs at KKIA’s Terminal 1;
• On Level 1, the arrival hall, there are both a Maybank and a CIMB Bank currency exchange counter with ATMs;
• On Level 3 there is another Maybank currency exchange with an ATM;
• ATMs accept Visa, Mastercard, Maestro, Cirrus, American Express and JCB cards.

Left Luggage Facilities

• Located on Level 3 around the corner from the frozen seafood shop, in front of the entrance to the departure hall;
• Open from 7:30am – 8:30pm;
• RM5 per bag for 3 hours and then RM2 extra per luggage item for every 3 hours thereafter;
• 12 – 24 hours storage are RM15 per luggage item;
• Oversized bags, golf sets and other sports equipment are RM30 per day per item;
• Locker storage is available at RM5 for every 2 hours;
• Baggage wrapping at RM8 per bag;
• Baggage Strapping at RM6 per bag;

Internet Access

• Terminal 1 does not have publicly accessible Wifi Internet Access;
• The Malaysia Airlines Executive Departure lounge, after clearing customs, has protected Wifi;
• Starbucks, in the departure lounger after clearing customs, has Wifi (unconfirmed);

Medical Facility

• There is a clinic on Level 1 in the hallway under the escalator that leads up to McDonalds;

Airline Representative Offices

• Level 2 is to representative offices of the following airlines: Royal Brunei Airlines, DragonAir, Asiana Airlines, KoreanAir, MAS Wings and a Malaysia Airlines Ticketing office.

Restaurants

• McDonalds;
• Asian Delights;

Other Shops

• Located on the publicly accessible side of the departure hall on Level 3: Sabah handicrafts shop, perfume/cosmetics/chocolate, Body Shop, Diamoney (jewelry store), a bookshop, frozen seafood & birdnest shop;